How to Track Your EYESFAV Order Step by Step

At EYESFAV, we want to make your shopping experience smooth from checkout to delivery. This guide will help you understand your order information, track your package, and know what to do if your tracking status has not updated.

1. Order Number vs. Tracking Number: What’s the Difference?

After placing an order with EYESFAV, you will receive two different numbers:

1) Order Number (Starts with EF_)

Example: EF_123456

Your order number can be found in your order confirmation email.

Please note:

Your EF_ order number is not a tracking number and cannot be used to check shipping updates.

2) Tracking Number (Shipping Tracking Number)

Examples: YT262***081 / VR80***55YP

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

This tracking number allows you to check your package’s shipping progress and delivery updates.

2. How to Track Your Package

You can track your EYESFAV order through the following websites:

Option 1: For Tracking Numbers Starting with VR

Yanwen

https://track.yw56.com.cn/en/index

Option 2: For Tracking Numbers Starting with YT

Yuntrack

https://www.yuntrack.com/

Both platforms provide detailed tracking updates for your package.

Follow these steps:

1. Visit one of the tracking websites above.

2. Copy your tracking number from your shipping confirmation email.

3. Paste it into the tracking search box.

4. Click “Track.”

5. View your latest shipping updates and delivery status.

3. When Will Tracking Updates Appear?

After your order is shipped, the first tracking update may take 1–3 business days to appear.

This is normal because your package needs to be processed, scanned, and updated by the logistics provider.

Please allow some time for the tracking information to refresh.

4. When Should You Contact Us?

Please contact our support team if:

Your tracking information has not updated for more than 5 days, or

Your package status has remained unchanged for more than 7 days .

Our team will help check the shipping status and provide assistance.

Email: support@eyesfav.com

To help us assist you faster, please include:

Your EF_ order number

Your tracking number

Your full name

Your shipping address

5. We're Here to Help

We understand how exciting it is to receive your new lenses, and we are always here to support you throughout the delivery process.

If you have any questions about your order or tracking information, please feel free to contact our support team. We will get back to you as soon as possible.

Thank you for choosing EYESFAV. 💕

We appreciate your trust and support.