How to Track Your EYESFAV Order Step by Step

At EYESFAV, we want to make sure every customer can track their package easily and stay informed throughout the entire delivery process. This guide will show you exactly how to check your logistics information and what to do if your tracking does not update as expected.

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1. Understanding Your Order Number vs. Tracking Number

When you place an order on EYESFAV, you will receive two different numbers at different stages:

1) Order Number (Starts with EF_)

Example: EF_123456

This number appears in your order confirmation email.

It is not a tracking number and cannot be used to check logistics information.

2) Tracking Number (Starts with ZJD or VR)

Example: ZJD510726579 or VR805977355YP

Once your order is shipped, you will receive a shipping confirmation email containing this tracking number.

This number can be used to check the delivery status.

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2. Where to Track Your Package

All tracking numbers that start with ZJD or VR can be tracked on:

17TRACK - Global Package Tracking

https://www.17track.net/en

How to check:

1. Open the website above.

2. Copy your ZJD or VR tracking number from your email.

3. Paste it into the search box.

4. Click “Track.”

5. You will see detailed logistics updates and the current delivery status.

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3. What to Expect After Shipping

After your order is shipped, it may take 1–3 business days for the first tracking update to appear.

This is normal because the package needs to be scanned by the initial logistics facility.

Please be patient while the first updates show up.

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4. When Should You Contact Us?

Please reach out to us if:

1) Your package shows no tracking updates for more than 5 days,

2) The tracking status stops updating for over 7 days.

In either situation, contact our support team immediately, and we will help you investigate.

Email: support@eyesfav.com

To speed up the process, please include:

Your EF_ order number

Your tracking number (ZJD or VR)

Your full name and shipping address

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5. We're Here to Help

Our team is always ready to support you. If you have questions, concerns, or need help understanding your tracking information, simply write to us. We will assist you as soon as possible.

Thank you for choosing EYESFAV. We appreciate your trust and patience.