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Dear customer, We would like to explain why we have decided write a post for our warehouse. Since the inception of our site, we have been committed to providing high-quality and affordable contact lenses. We have continuously worked on upgrading and optimizing our products to ensure customer satisfaction. However, in the process, we may have overlooked an essential aspect of the purchasing journey - the logistics.
We would like to take this opportunity to sincerely apologize for any inconvenience caused by recent logistics issues. We understand the importance of timely delivery for our customers, and we deeply regret any delays or disruptions that may have occurred. Customer satisfaction is our top priority, and we are continuously working to improve our logistics processes to ensure a seamless experience for everyone.
If you have any concerns regarding package delays, please don't hesitate to reach out to us at order@eyesfav.com. We take full responsibility for your order and are committed to providing you with a satisfactory resolution.
In our effort to enhance our service and accelerate delivery, we have made the decision to relocate our warehouse to NJ (New Jersey). This strategic move will greatly reduce transportation time, enabling you to receive your desired products faster. After thorough testing, we have determined that we can achieve complete order fulfillment within 6-12 days.
In addition to improving our logistics capabilities, we have expanded our product range to cater to a wider variety of eye color preferences. Whether you're looking for subtle enhancements or bold transformations, our extensive collection of colored contact lenses offers a range of vibrant shades and natural hues to suit your individual style.
We understand that each customer is unique, and our customer service team is always available to assist you in choosing the perfect pair of colored contact lenses. Whether you have questions about color options, lens materials, or need personalized recommendations, we are here to ensure that you make an informed decision and find the ideal lenses that reflect your vision of self-expression.
In conclusion, we sincerely apologize for any previous logistics challenges and are committed to addressing them through our new warehouse facility in New Jersey. We value your trust in our brand and continuously strive to provide you with a flawless eye personalization experience. With our expanded product range and improved logistics capabilities, we aim to make the process of finding and receiving your perfect pair of colored contact lenses effortless and enjoyable. Welcome to our brand, where your eyes become an irresistible reflection of your personality.
